CQC Chair calls for long-term culture change to radically improve NHS care

February 3, 2014 9:16 am

Chair of the Care Quality Commission David Prior has used an article in The Daily Telegraph to call for a “culture shift” in the NHS as, according to Prior, “parts of the NHS have developed a culture that doesn’t listen – or worse, that stigmatises and ostracises those who raise concerns or complaints”.

Prior went further to state that the NHS needs major long-term change to deal with the needs of an aging population and increasingly tight budgets, citing measures such as successful hospitals taking over failing hospitals, and ensuring better care outside hospitals. He also called for more competition to drive up standards of care, arguing that further entrants were needed from both the private and volunatary sectors, and a change in the way health services are held to account, arguing that trusts are “blindsided by waiting targets that miss the point, skew priorities and have unintended consequences”.

If you would like to receive information and analysis on policy developments across our specialist sectors, please complete the following, indicating what sectors you would like to receive information on:

Contact us

We would be delighted to hear from you. If you would like to get in touch with us, please contact us on 020 7463 0690 or use the form below.

We look forward to hearing from you.

For media enquiries, please contact Mayar Raouf on 020 7463 0698 / 0750 232 7092, or email Mayar.Raouf@whitehouseconsulting.co.uk.

Contact us via email
  • ace centre
  • Pancreatic Cancer UK
  • Pancreatic Cancer UK
  • Team GB
  • Lilian Baylis Technology School

Sign up for the latest news

  • * Denotes required fields
  • This field is for validation purposes and should be left unchanged.

Contact us

  • * Denotes Required fields
  • This field is for validation purposes and should be left unchanged.